Steele Hyundai in Halifax, NS Open now

Reviews about Steele Hyundai

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  2020-08-04, by Hilary Carter
  I bought an almost new Accent in 2016 (it was a 2016 with 10,000 km). I did not buy it from Steele so I can't comment on their sales customer service. I brought it to Steele because it was at a convenient location. They told me it was under warranty to fix and ordered the part necessary to fix it. My boyfriend brought my car in for me to get fixed today and they told him they changed their minds and it's not covered under warranty. I'm completely baffled as to how they can tell a customer they 'changed their minds' about a warranty! When I bought my car and signed the paper work the warranty was included in that contract and it isn't something you can just change your mind about. This is terrible customer service and I feel like I am being nickeled and dimed. I just finished University and I don't have a lot of extra money to spare to spend on unexpected bills to pay for car repairs. The reason I bought an almost new car was because I wanted something reliable and something I wouldn't have to pour a lot of money into fixing. I am extremely disappointed with the customer service we received from Steele.